Project / Service Confirmation Process:-
Step 01. At fast client’s have to share about Project Plan with Us.
Step 02. Client has to give us a work order in company official pad with authority’s sign & sill.
Step 03. Project (Service) advance payments have to pay with work order (Project advance payments deplaned on project type).
Step 04. Rest of the amount should be adjusted immediately within 5 working days after the project installation or test & trial.
General Terms & Condition:-
- Service Supporting or Maintains agreement timeline will be 05 (Five) years (Minimum).
- Training Support will provide by our technical team (if needed).
Payments Terms & Condition:-
- All bills/ payments should be in cash or Chaque.
- All kinds of proposal offer without Vat/Tax.
- All type of Monthly bill has to pay within fast week of current month.
Maintains Terms & Condition:-
- 04 (Fours) month free maintains support.
- Data processing error, double entry, data missing, systematic trouble, connectivity problem solved by maintains department.
- Maintains service time will be automatically activated when free service time is finish.
- Any kinds of maintains charge 100% should be pay in advance.
Upgrade Service Terms & Condition:-
- Any kind of Services/ Products/ plan/ new features addition or correction, Change, upgrade, Modify, rejection, delete, cancelation, Inactivation processing payment should be negotiable.
- All kinds of upgrade services charge 100% should be pay in advance.
Support (After Sales):-
- Online Support:- Immediate (24X7).
- Phone:- Immediate.
- Onsite (if needed):- 24 Hours (Dhaka City).
48 Hours (Out of Dhaka).
Project Time Limitation:- (from receipt of all working data.)
- Domain, Hosting Server:- 24 Hours.
- Website Development, Online Marketing, IT Support, Security System:- 01 (One)- 03 (Three) Month.
- Software Development:- 04 (Four)- 06 (Six) Month.
Payment Process:-
- Domain, Hosting Server, Bulk SMS, Digital Advertisement, Ecommerce Promotion, Email/ FB Marketing:- 100% in Advance.
- Website Development, IT Product, Security System:- 70% In advance & Rest of the amounts(30%) should be adjusted within 5 working days after the project installation or test & trial.
Payments Information:-
- Client's can pay via Bank Transfer or Bank Chaque.